Our strategy

Our business is the mobility of people and we want to make public transport the preferred method of travel by offering trips connected to our customers.

As a service business operated by people for people, we will be connected - connected through committed employees, the best technology and close relationships with our customers and partners. Wherever we operate, we feel proud and privileged to serve society as a whole and the local communities that depend on us.

Today we offer a range of quality transport services, focused on the customer in 14 European countries. We work closely with our clients and transport authorities in the design, creation and integration of networks and services, with the aim of providing our customers with an unparalleled experience from the beginning of their journey to the end.

Innovation and technology are fundamental to provide services that meet the changing demands of people. We are leading the way with our focus on smart card technology, and we are one of the first operators to offer on-demand car services. Our alliances with third parties throughout Europe provide access to the best technology. Arriva aims to be the preferred transport provider by offering innovative services aimed at our customers.


C/ Fraguas, 27
Pol. Ind. Urtinsa.
28923 Alcorcón (Madrid)
Phone: +34 91 226 04 18
Email: calidad@arriva.es

Follow us