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You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. You have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es). To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 – Pol. Ind. Urtinsa, 28923 Alcorcón (Madrid ) or calidad@arriva.es.
Arriva
¡Continúan los descuentos en el transporte público!
Desplázate de manera cómoda y segura.
In the Arriva group we have a proven service vocation to provide public transport that meets the premises of Quality, Comfort, Safety, Accessibility, Sustainability, Energy Efficiency and Social Responsibility. This has led us to be a leading road mobility company in Spain.
As part of our expansion and unification strategy, Arriva has completed the project to integrate the Quality, Environment and Quality management systems for passenger transport in all its divisions. These management systems have been certified in July, by performing an external audit simultaneously, in the Arriva Galicia and Arriva DBlas divisions, with excellent results, thanks to the commitment, participation and collaboration of all the colleagues with the Quality department.
Regulation no. 1221/2009, known by its acronym in English EMAS (Environmental Management Audit Scheme), is a system that allows organizations to adhere, on a voluntary basis, to a community environmental management and audit system.
In this voluntary way, De Blas y CÃa Company decided to implement this system, considering its activity towards society an environmental commitment. Thus, a series of action criteria have been defined in order to ensure the protection of the environment in the development of our activities. Protection principles have been established and an environmental management system has been developed and implemented in accordance with the UNE-EN-ISO 14001 Standard
On the occasion of the anniversary of the creation of the European Unions environmental management and auditing system, the well-known EMAS System, the European Commission has delivered to us last February 2015 a commemorative Certificate where we are recognized as one of the organizations that have been adhered to the EMAS systems for more than 10 years
De Blas y CÃa company assumes Quality Assurance as a management commitment of the entire organization and of each of its members in their area of responsibility, as a guarantee of conformity with our internal Quality requirements and commitments made to our customers. customers. This is the objective, to ensure that we all carry out our work under an organized system in accordance with established procedures, which should lead us to a better operation and the achievement of the objectives set.
The certified quality management system evidences the improvement achieved in the integration of the organizations key processes, as well as the correct monitoring, measurement and analysis of each of them.
The certified environmental management system contributes to achieving the objectives of the sustainability initiative Destination Green of the Arriva Group, such as, for example, the reduction of fuel use, the reduction of emissions, the reduction of water and energy consumption, as well as such as minimization of waste generation.
It should be noted as an important point, that we are the first intercity transport company in Spain to be certified with ISO 14001, this recognition has been achieved by joining forces among all of us who make up the company, with the aim of constant improvement.
The Madrid Excellent guarantee mark must be defined and understood as integrated into an innovative mechanism to support our business network, an engine of economic development and a quality guarantee for consumers who purchase a product or service with strict quality standards and with the full sure that your choice is the right one.
De Blas y CÃa company was one of the first companies to be certified with the Madrid Excelent seal in 2001.
The UNE EN 13816 Standard is a specific certifiable standard for organizations dedicated to passenger land transport that measures the quality level of the service offered by a company. We are currently certified in this standard according to the CRTM Quality Plan.
Arriva Madrid has recorded its calculation of its carbon footprint in section a) of the Carbon Footprint and the commitments to reduce greenhouse gas emissions in the Carbon Footprint Registry, the compensation and absorption projects of CO2 from the Ministry for the ecological transition and the demographic challenge, thus obtaining the certifications corresponding to the calculations for the years 2014, 2015, 2016, 2017, 2018 and 2019.
Arriva depende de los sistemas TIC (TecnologÃas de Información y Comunicaciones) para alcanzar sus objetivos como Organización. Estos sistemas son administrados con diligencia, tomando las medidas adecuadas para protegerlos frente a daños accidentales o deliberados que puedan afectar a la disponibilidad, integridad o confidencialidad de la información tratada o los servicios prestados. Â
Desde 2022 tenemos certificado nuestro sistema de gestión basado en las normas 27001 de seguridad de la información asà como en el Esquema Nacional de Seguridad categorÃa media tanto en Madrid como en Galicia.
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